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It's a simple fact. Medical and dental practices want to concentrate on patient care, not collecting payables.
Nothing's more frustrating than providing patients with meticulous care, then
having to chase after them to receive payment. If you are tired of writing off unpaid patient balances, or paying outlandish fees to collection agencies, you should know about a better solution: ProfitGUARD from American Credit Bureau.
ProfitGUARD from American Credit Bureau.
We're not a collection agency: we help you manage your accounts so you never have to turn them over to an agency!
When you put the power of ProfitGUARD to work, cash flow increases and year- end profits soar. In fact, we guarantee it!
Now more than ever, the collection of self-pay balances has become a critical
Issue. In today's challenging economy a practice must now take a much more proactive approach. ProfitGUARD from American Credit Bureau comes in. It has the comprehensive tools, training, and support needed to build a healthier, more profitable practice.
American Credit Bureau's mission: empowering healthcare providers with powerful accounts receivable solutions.
American Credit Bureau, Inc. was formed in 1992 by Martin Ferrell, when he identified a need in the healthcare industry for a more efficient and cost-effective way for providers to manage their receivables and recover past-due balances. The traditional method of hiring a collection agency has generally been viewed as a measure of last resort due to high collection fees and the negative impact on patient relationships. Mr. Ferrell, through his experience as a medical management consultant, developed a systematic process for managing patient accounts and minimizing reliance on a traditional collection agency.
Since 1992 the company has grown steadily and now serves healthcare providers in all 50 states. American Credit Bureau, Inc. is fully bonded, licensed and insured. We currently have more than 20 employees trained in all aspects of A/R management and are well-versed in all state and federal regulations that affect AR management and debt collection.
American Credit Bureau offers you powerful and cost-effective tools and services guaranteed to increase your cash flow and profits.
Your Accounts Receivable is one of the most important assets of your practice. Yet, all too often, collections are treated as an after-thought.
If you're concerned about an ever-increasing past-due AR balance or a decreasing collection percentage, American Credit Bureau's ProfitGUARD program can address those concerns with the following services:
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1. ProfitGUARD Comprehensive Accounts Receivable Evaluation
An evaluation of your current credit procedures is the best way to support the practice's office manager and to make sure he or she has all the training, tools and skills needed to do his or her job.
Our review of your Accounts Receivable will identify accounts that have the potential to become collection problems, and what needs to be done to address those problems. The Evaluation will also place all the accounts in the proper recovery stage.
The evaluation will also review your current:
- Financial policies, patient sign-in procedures, contract documents, and disclosure statements.
- Credit-approval policies including credit approval for services rendered.
- Process used to verify patient information.
- Payment processing including credit card payments, check acceptance, and payment plan arrangements.
- Invoicing procedures, including payment reminders and past-due notices.
- Problem accounts.
Upon completion of the ProfitGUARD Comprehensive Accounts Receivable Evaluation, you'll receive recommendations to:
- Bring problem accounts to acceptable aging levels.
- Improve your procedures to manage receivables.
Finally, the evaluation includes quarterly reviews of your Accounts Receivables to ensure the recommended procedures are being implemented correctly. This regular follow-up is a great way to ensure an independent checks and balances review of how this part of your business is managed, and provides the discipline for regular training and support of your business manager.
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2. ProfitGUARD Certification Training Program
This program ensures that the Office Manager or Patient Account Manager has a comprehensive understanding of the collection process and philosophy. The program covers:
- Creating and effective financial policy
- Assessing credit risk
- Preventing accounts from going delinquent
- Using credit reports
- Prioritizing past due accounts
- Writing effective collection letters
- Making effective collection calls
- Understanding bankruptcies, divorce decrees and probate
- Establishing realistic payment plans
- Locating missing patients
- Proper dismissal of patients
- Understanding local, state, and federal guidelines for collection
- Managing new patient contract procedures
PLUS! When you take advantage of the ProfitGUARD Certification Training Program, you'll be invited to attend FREE quarterly Webinars. The Webinars focus on topics to help you manage your receivables and keep up to date on changes in compliance requirements.
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3. ProfitGUARD Escalation Strategies
ProfitGUARD Escalation Strategies are designed for collecting accounts 60 to 90 days past due before they become a serious problem!
Our procedures emphasize putting preventive measures in place before moving to escalation processes.
But, once an account becomes 60 to 90 days past due, it's imperative that you immediately escalate the recovery process. As a member of American Credit Bureau, you have access to the industry's most powerful collection tools, including:
- Specially worded, money-producing Collection letters authorized by you and sent on American Credit Bureau's letterhead. Unlike collection agencies, an American Credit Bureau membership means no commissions are owed by you. You just sit back and wait for the money to be sent directly to your practice's office.
- Blemishes recorded on a patient's permanent credit files with Experian, Equifax, and Trans Union. The blemish remains on the customer's record for up to seven years.
- Missing patient location services. Our staff will search hundreds of databases and send you an updated address within 24 hours. Our success rate is 85%.
- Background information for payment plans. Now, when patients request a payment plan, we can provide a credit report that shows your patient's financial strength and allows you to make an informed decision based on the patient's resources and ability to pay.
To find out how your practice
can improve cash flow with these
American Credit Bureau services
call (800)750-9422 today!
How your office can
Benefit from American Credit Bureau's
ProfitGUARD
- Increase monthly cash flow
- Collect past due balances without paying a collection percentage
- Train and support your staff with professional collection experts
- Protect your receivables for seven years
- 100% of all monies collected paid directly to you
- Control the entire collection process
- Improve annual profits
- Prevent collection accounts
- Unlimited access to a recovery coach
- Ongoing training and informational updates
To find out how your practice
can collect past due invoices
without using a collection bureau,
call (800)750-9422 today!
"I just wanted to let you know how pleased our office is
with the results we have been getting from American Credit
Bureau. We came in as skeptics; we have not had great luck
in the past with collection agencies. In the past 40
days we have been working with you, we have seen
our 60-day collections go from about $6,800 outstanding
down to about $900. Tell anyone considering using the
blemish process that it really works!"
Michelle Araujo, Small World Children's Dentist
. . . "By having American Credit Bureau, Inc.
send out the warning letters, we find our
patients take us much more seriously and
pay those outstanding balances."
Tammy Hoffman, Dental World
"At various times patients have tried to get a line of
credit or refinance their houses, and were unable to
because of the blemish. They then called us to settle
their accounts in full."
Ann Hendricks, Ann's Medical Billing Service
"Your Internet seminars are great.
They are easy to attend, efficient and the
topics are related to my daily business."
Jennifer Melendez, Therapy Billing
To find out how your practice
can speed payments of past due accounts,
call (800)750-9422 today!
Q Are you a collection agency?
A Absolutely not. Unlike collection agencies that remit a percentage of what they collect from your old receivables, American Credit Bureau is a full service company that gives you the tools you need to collect your own receivables. See the Services tab in this website for more information about our offerings.
Q How do American Credit Bureau's results compare to collection agencies?
A Our members report a recovery rate of 55 - 60% with our ProfitGUARD system. That is three times more than the national collection agency's average of 18%. Our rate of success comes from techniques our credit specialists have honed over the years with practices all over the country.
Q How much do your services cost?
A Less than you think. You pay a one-time membership fee to get our services set up, and then a very small monthly fee to continue using our services. When you contact us, we will prepare a proposal that meets the needs of your practice.
Q How much commission will I have to pay on what I collect with your tools?
A None. 100% of the money recovered is paid directly to your practice.
Q Who sends out the letters to past due accounts?
A We do.
Q Why are patients more likely to pay after I become a member?
A Before you become a member, patients know that there are no consequences if they don't pay their bills. As a member, with a ProfitGUARD enhancement, you're able to record a permanent blemish on a non-paying patient's credit history. That blemish is an extremely effective weapon in collecting bad debts fast. . . and in full.
Q What happens if a patient doesn't care if his or her credit rating is blemished?
A Some patients will tell you that they don't care if you damage their credit rating. But because the severe credit blemish is recorded for up to seven years, it makes it difficult for that patient to get credit. It is not unusual for patients to pay their past due bills in full years later when they need credit to buy a house, for example.
Q What if my membership doesn't pay off for our practice?
A American Credit Bureau is so confident that your membership will pay off, that it offers a risk-free, full money-back guarantee. See the full details in the Guarantee section of this website.
Q Is American Credit Bureau governed by any federal or state laws?
A Yes, we are regulated by the Fair Debt Collection Practices Act (FDCPA), and the Fair Credit Reporting Act (FCRA). We are also in compliance with laws in all 50 states. Part of our orientation program for new members is to make certain they are familiar with all aspects of these regulations.
Q Is American Credit Bureau a member of the American Collector's Association?
A Yes. ACB is an active member of the association. We use their guidelines and training programs as part of our own efforts to conduct our business in the most professional manner possible.
Q How would you describe your goals and mission?
A The mission of American Credit Bureau is to: a) maximize collections in a professional and ethical manner while protecting the reputation and integrity of our clients; b) to achieve success using well-planned strategies and technologies that effective and ethical, and c): to provide exceptional customer service by being accessible, attentive, and results-oriented.
Q How long have you been in business?
A Since 1992.
If you have additional questions, or want to
find out how your practice can become more profitable,
call (800)750-9422 today!
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100% Risk-FREE Guarantee
I'll Take All the Risk!
I'm so confident that you'll see impressive results within the first two months of using our services that I'm willing to put my money where my mouth is. At any time within the first (60) sixty days, you may cancel your membership and get a 100% refund of your monthly fees. You can't lose. You can only win. Take our program for a 60-day test drive. Kick the tires and slam the doors; then you'll immediately understand how healthcare providers across America are successfully increasing monthly cash flow and year end profits.
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Martin Ferrell
President & CEO
American Credit Bureau
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You get a 100% money-back guarantee!
We're so sure that ProfitGUARD will make money for you that we make this unconditional guarantee of satisfaction. Anytime within the first (60) sixty days, you may cancel your membership in ProfitGUARD and get a 100% refund of your set up and monthly fees.
You don't risk a penny!
To find out how your practice can immediately benefit from increased collections with American Credit Bureau's services,
call (800)750-9422 today!
American Credit Bureau, Inc. 1200 North Federal Highway, Suite 200, Boca Raton, FL 33432 (800) 750-9422
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